Testimonials

Tony Mills - Eight Miles Away
Tony Mills - Eight Miles Away
17:16 06 Mar 24
Aren’t we all searching for that Financial advisor who seems driven by a deeper integrity about what is good for you, rather than having one eye on their own potential commission? Andy is someone I’ve known for years as a man of impeccable character, and now he’s a heavily qualified financial advisor, him becoming my trusted go-to-guy is a move that I am supremely happy with. I feel he’s genuinely interested in building me a happy and long term financial future, and that’s exactly what I am looking for. His advice is both solid and creative and I’d trust him with my life. I can’t recommend him highly enough.
Alice Goacher
Alice Goacher
21:00 26 Feb 24
We honestly couldn’t recommend Oakwood Mortgage Services Ltd enough! Kate has been incredible throughout the whole process from talking us through our options when we first contacted Oakwood to getting our mortgage offer. She has been there every step of the way answering all our questions (as first time buyers we had a fair few) and reassuring us along the way.She always is happy to go above and beyond to make sure the process is as easy as possible! We couldn’t have got through this without her and cannot wait until we get the house & are able to share the news with her! Thank you so much Kate! Will definitely be recommending you! - Alice & Guy!
charley smeeth
charley smeeth
14:41 19 Feb 24
Kate has been amazing from start to finish, we sorted out all of the details within a week! I fully trust Kate and her expertise, she has supported us and communicated with us consistently. I highly recommend Oakwood Mortgage Services Ltd, they have been a breath of fresh air! Very professional, thorough and organized. Thank you again Kate & Oakwood Mortgage Services- Charley & Nick!
CH Chan
CH Chan
09:05 05 Feb 24
I wholeheartedly recommend Jake Ward for his outstanding mortgage advice and unwavering support. As a first-time buyer unfamiliar with the UK mortgage process, Jake's patience and detailed explanations were invaluable. His recommendation of an excellent conveyancer further streamlined the journey. Even after my mortgage was approved, Jake continued to follow every step with dedication and attention to detail, ensuring a seamless transition. His commitment to excellence and ongoing support make Jake Ward a standout professional. I am grateful for his expertise, thorough guidance, and the exceptional experience he provided throughout the entire home-buying process.
Pavel Palmer
Pavel Palmer
14:15 15 Jan 24
Oakwood Mortgage Services has been nothing short of fantastic, and I can't thank Dave enough for being brilliant through the process. His expertise in mortgages is impressive, but what really stood out was his genuine and patient approach. Dave took the time with us, answered all our questions and made the entire experience surprisingly stress-free.
Sara Burge
Sara Burge
14:47 22 Sep 23
Kate has been brilliant with helping me to work out how much I can raise for a mortgage. Going through a divorce is tough enough, and Kate has been proactive with answering my emails in a timely manner and getting back to me with the answers I have needed to work out my financial situation. She has made the whole process stress free and done it in a friendly manner too. Thank you.
Anthony Scales
Anthony Scales
10:11 02 Aug 23
Richard and Emma were incredibly helpful in sorting out my mortgages at a time when mortgage rates were fluctuating wildly, even to the point of replying and working on my applications whilst he was on holiday to ensure that the quoted rates didn't expire.Very good customer service and very informative about the different options available to me, will definitely be recommending them and using them again.
Gordon Saunders
Gordon Saunders
10:13 01 Aug 23
We contacted Kate at Oakwood Mortgage Services, to help us find remortgage solutions for our buy-to-let properties. She has been superb in cutting through the mortgage minefield, and so far has helped arrange a new fixed rate deal. As well as being responsive to any queries we have, her friendly, approachable manner makes her a joy to work with, and we're confident she will continue to find us the best mortgage deals, even in these challenging times.
Amanda Brennan
Amanda Brennan
11:12 25 Jul 23
It's a tricky time to get a Mortgage, but Dave Pearn at Oakwood was excellent in his approach to getting our daughter's first mortgage. He was friendly and professional with his timely and clear communications. He guided us every step of the way and I would thoroughly recommend Dave and Oakwood Mortgage Services Ltd.
M Poll
M Poll
19:15 14 May 23
Stuart and team have just completed our remortgage. We were obviously after the best rate so the process started early due to current changes and the fluctuating market. Stuart kept on top of the best rates for us, securing one rate, suggesting we wait, and then finally securing an even better one at the last minute. Very helpful and informative throughout the process. Would highly recommend.
Kristopher Januszajtis-Neale
Kristopher Januszajtis-Neale
20:55 30 Aug 22
I have been a client of Oakwood for 4 years. On this Occasion my partner and I wished to buy our own home together. As with previous dealing with Oakwood, Stuart's services supported by the fantastic Emma was exceptional. At every stage in the process, we were kept regularly and clearly informed, and our transaction went through seamlessly as a result of their professionalism.
Richard BARLOW
Richard BARLOW
08:19 22 Aug 22
Paul Denyer at Oakwood has done a fantastic job supporting us through the process of finding the best mortgage.He was recommended to us through a family connection and I'd happily pass this recommendation on publicly!As first time buyers, Paul made the time to communicate with us regularly. He explained the process in a friendly and knowledgeable way using his connections to help things progress swiftly. What a superstar!
A
A
21:29 05 Aug 22
I feel very fortunate to have had Jake assisting and supporting me throughout my journey as a first time buyer. Jake was extremely professional and genuine, taking time to explain the basics, ensuring I felt empowered and confident in my decision making. Jake went above and beyond, taking the time to provide updates and to offer reassurance throughout the buying process, offering knowledge on alternative products such as conveyancing, pension and investment advice. I felt truly valued and respected by Jake and his team and would thoroughly recommend Jake to friends and family needing similar services
S Barnes
S Barnes
10:56 21 Jun 22
Have used Stuart Jacobs of Oakwood Mortgage Services for my last four house purchases. He is knowledgeable, responsive and very straightforward to deal with - and got me an absolutely cracking rate on my last purchase. No hesitation in recommending to others.
S Hameed
S Hameed
17:01 20 May 22
I have been a client of Oakwood Mortgage Services since 2014. Stuart Jacob is one of the most proffesional and lovely people I met. He understands our situations and advises us accordingly to make the best financial decisions for me and my family.His expertise in mortgages is impeccable and he works hard to get the best deal in the market for the client. I look forward to a continued relationship with Oakwood Mortgages. I would say, "You are in safe hands, the best and most trustworthy professionals in the industry"
Sam Richardson
Sam Richardson
15:27 01 Dec 21
We were recommended Oakwood by a friend and couldn't be happier we took their recommendation. Stuart Jacob, Emma Claydon and Mike Black in particular were a pleasure to deal with, and they always went the extra mile to help and advise when circumstances changed or we weren't sure what next steps were - which as first time buyers was invaluable. Would give them 6 stars if I could!
Duncan Wilson
Duncan Wilson
10:27 30 Nov 21
It's been great to work with Stuart again on securing our new mortgage. Stuart's patience, advice and help in all areas of this process was invaluable. We can't recommend Oakwood highly enough.Duncan and Gail
alice macrae
alice macrae
19:30 16 Nov 21
David was amazing at helping and explaining to me the whole process of getting my first mortgage. He was also incredibly efficient at returning email and getting everything I needed to make the process of purchasing a little less stressful! Would highly recommend
It’s Jacob And Sophie
It’s Jacob And Sophie
19:18 08 Nov 21
Stuart and Emma at Oakwood were amazing throughout the whole house buying process. They were non judgemental and supportive at every stage. As first time buyers the process seemed overwhelming at times and with out their support and guidance we wouldn't have made it through to collecting the keys. Thanks again guys.
Julie Luckin
Julie Luckin
14:15 30 Jul 21
Very friendly customer-focused service providing a range of services.Stuart and the team regularly communicate and support the process and client and as a result we felt respected and valued. Knowledgeable and professional advice provided.
Michelle Chilcott
Michelle Chilcott
14:21 25 Jul 21
I can't recommend Oakwood enough for their professional and friendly service. As first time buyers we nervous and un-educated in all matters regarding buying a house! Our advisor David helped us with all aspects, he was extremely patience and made what is a difficult process as simple as possible. It has been our dream to own a home for many many years and Oakwood Mortgage Services helped make this dream come true. Thank you.
Julie South
Julie South
21:28 12 Jul 21
I contacted Oakwood for advice on a mortgage, they were professional and quick to respond but most importantly treat you like part of the family and not a client. Super friendly to deal with.I absolutely would recommend them and would not hesitate to contact them again on other matters.
Jassy Earl
Jassy Earl
15:16 03 May 21
Stuart contacted me with professional advice and a second opinion on my financial situation, with securing a mortgage. He is supportive, knowing and incredibly compassionate and went out of his way to help! Thoroughly recommend!
Andrew South
Andrew South
10:56 06 Feb 21
Stuart has helped me to find the best deals for me from the beginning 2 years ago when I bought my first help, kept constant contact with me with updates and helped me find a better deal.Quick to response on any questions I might have, high recommend Stuart and the fantastic service he provides.
Francois Morrow (Fran)
Francois Morrow (Fran)
13:16 02 Feb 21
Richard at Oakwood has been helping us with our various mortgages (our home and buy-to-lets) for years now and we couldn't be more happy with the service. He is quick and very patient with us. He always takes time to look into our options so we feel confident about making informed decisions. One of the best things for us is that Richard gets in touch months before a mortgage is due for review and quickly and painlessly gets things sorted. I highly recommend Richard and Oakwood.
Sharon Price
Sharon Price
15:30 12 Aug 20
In these current times Stuart has assisted me with a temporary solution to my mortgage issues which went very smoothly. I will be working with Stuart again very soon to change mortgage product completely. Thank you Oak wood Mortgage Services
Ben Brown
Ben Brown
16:38 31 Jul 20
I would like to say a huge thank you to Oakwood Mortgage Services and in particular to Richard Burley who seems capable of working miracles, particularly when dealing with the complicated applications of a sportsman. Richard’s calm manner and problem solving have been brilliant over the years and allowed both Katie and I to stay relaxed and in control during stressful house buying moments, as well as helping us to navigate the the complex buy-to-let market! We owe a huge debt of gratitude to Richard and Oakwood mortgage services ahead of moving house next week, and I would highly recommend their services. In particular I would recommend them to other sports people who have previously struggled with mortgage companies based on our short contracts and the potentially volatile nature of our work. Thanks again Richard. Ben and Katie
Gwenie Ralph
Gwenie Ralph
20:57 06 Jul 20
I gave Stuart at Oakwood Mortgage services a challenge of finding me an impossible mortgage. I knew I wouldn't get exactly what I wanted, but he came up with some nice surprises. He explained everything, not pushy at all, a friendly and professional approach. Thank you
nicky Myers
nicky Myers
19:17 25 May 20
We were first time buyers and dealt with Richard around the mortgage application. He helped us understand each process, explaining everything thoroughly and came to meet us twice where he was very personal and efficient. Dave took us through the building and contents and life insurance process, again coming to meet us in person and took us through the options, step by step. Dave was very communicative and answered any questions we had.Emma was there throughout this process and on hand with any urgent queries we had and was a delight to deal with.They managed to make it all happen, even during lockdown!Highly recommend Richard, Dave, Emma and Oakwood. We are very happy in our new home!
Daniella Castro Gouveia
Daniella Castro Gouveia
11:31 19 May 20
I have worked with a number of the Oakwood team over many years and they are all excellent and totally professional at what they do. Dave came to our family home a few years ago to discuss and advise us in terms of financial insurance. He was very knowledgeable, really easy to talk to. Sometimes discussing financial things can be quite tricky to understand, but I felt at complete ease with Dave. I would highly recommend speaking to him if you need insurance or even need a mortgage as he covers both areas. Thanks for all your support Dave. It's always good to have someone who has your back!
Richard Craven
Richard Craven
19:12 03 May 19
Stuart was excellent, helped me obtain a mortgage quickly and painlessly with minimal effort and was always ready to promptly answer any questions I had.
Andrew South
Andrew South
17:50 26 Mar 19
Stuart was very profession and friendly, He was there to help when something went wrong.Highly recommend!!
Ian L
Ian L
13:45 03 Jan 19
When we started looking for a house, we contacted Stuart based on a work colleague's recommendation. Having not bought a house in the UK before, we had a lot of questions.Stuart guided us through the process and was always available to answers questions and provide advice that was easy to understand.We had a protracted period between initial contact and purchase, in this time Stuart was patient, professional and provided us with a high level of confidence that we were in capable hands.A huge thank you to Stuart and the staff at Oakwood, we would not hesitate to recommend them.Ian and Yoosun
Claire Vince
Claire Vince
22:13 21 Dec 18
Great service. Paul talked us through everything really clearly and made the whole process very smooth and straightforward. We have recommended Oakwood to friends as a result.
Christopher Relph
Christopher Relph
23:27 29 Aug 18
The team is very friendly, professional and knowledgeable on their given subject. My situation was rather unusual and my options were very limited, if i had tried on my own i wouldn't have found the best deal for me. The information provided to me was well presented and insightful, if anything was unclear they made sure that i understood things fully. In the end they found the best deal out there that ticked all the boxes i needed and went above and beyond. To make sure i wasn't put into a position i couldn't afford to be in Stuart would go to an agent and tell them when things weren't possible, even when they were insistent on getting a deal, Stuart had my back in it!I can't recommend them enough, and will be returning to them down the line myself!
Sam Eccles
Sam Eccles
15:35 24 Jul 18
Top notch service. Friendly, prompt and accessible no matter where you are based (I'm in the Highlands). Much better service than that experienced by local face-to-face advisers with a large portfolio of companies that ensure you can get the mortgage to suit your needs. Have happily referred to others in less than usual circumstances, all of whom have come away delighted
Michelle Ames
Michelle Ames
18:20 07 Jul 18
Highly recommend. We were first time buyers and Stuart made the process simple and efficient. We found our property and made an offer on the spot, but the agents needed to speak to Stuart before stopping further viewings, so he dropped everything whilst at a conference and the rest is history. Buying a house is an emotional time, so having the mortgage element handled by a professional, yet down to earth person like Stuart was invaluable to us. Thanks Stuart.
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